FAQ

Everything you need to know about our fragrances, services, and ordering. Can't find your answer? Our advisors are a message away on WhatsApp.

The Fragrances

What is an extrait de parfum?

Extrait de parfum is the most concentrated form of fragrance — richer than eau de parfum (EDP) and far richer than eau de toilette (EDT). Every Maison Amiir fragrance is an extrait, composed with 30% fragrance oil for exceptional depth and longevity.

What is the fragrance oil concentration in Maison Amiir perfumes?

All Maison Amiir fragrances are crafted at 30% perfume oil — true extrait concentration. For comparison, most designer eau de parfums contain 15–20%.

How long do Maison Amiir fragrances last on the skin?

Thanks to the extrait concentration, you can expect 8–12 hours on skin, and longer on clothing. Longevity varies with skin type, weather, and application.

Are your fragrances original creations?

Yes. Every fragrance is an original Maison Amiir composition, crafted in small batches using high-grade perfume oils.

What does "olfactory interpretation" or "inspired by" mean?

Some of our creations are interpretations of iconic scent profiles the world has come to love — recomposed in our own character and offered at an honest price. They are tributes in spirit, not copies, and Maison Amiir is not affiliated with any designer house.

Why are your fragrances more affordable than designer brands?

You pay for the perfume, not the ceremony. By selling directly to you and skipping celebrity campaigns, retail margins, and excess packaging, we deliver extrait-strength fragrance at a fraction of the traditional price — luxury, without the markup.

Are your fragrances for men, women, or unisex?

Our collections span masculine, feminine, and unisex profiles. Scent has no rules — wear what feels like you. Explore by collection, or take our Find Your Signature guide.

How do I choose the right fragrance for me?

Begin with the moods and notes you're drawn to — fresh, woody, floral, oriental. Our Find Your Signature experience guides you to your match, or message our advisors on WhatsApp for a personal recommendation.

Where should I apply perfume for the best performance?

Apply to pulse points — wrists, neck, behind the ears — where body warmth diffuses the scent. For extraits, two to four sprays are ample. Avoid rubbing your wrists together; it crushes the top notes.

Why does the same perfume smell different on different people?

Skin chemistry — pH, warmth, hydration, even diet — subtly alters how notes develop. That is the beauty of fine fragrance: on your skin, it becomes yours alone.

What are top, heart, and base notes?

Top notes are the first impression, fading within minutes. Heart notes form the character of the scent for the following hours. Base notes are the foundation — the part that lingers on skin and memory. Each Maison Amiir product page lists the full pyramid.

Are your fragrances safe for skin?

Our fragrances are skin-friendly and free from toxic ingredients. As with any fine fragrance, we recommend a small patch test before regular use, especially for sensitive skin.

What ingredients do you use?

High-grade perfume oils in a base of 95% v/v organic denatured perfumer's alcohol. Our formulations follow international fragrance safety standards.

Are your fragrances cruelty-free and vegan?

Yes — every Maison Amiir fragrance is cruelty-free and vegan. No animal testing, no animal-derived ingredients.

Does perfume expire?

Stored well, an extrait remains beautiful for 3–5 years or more. If the colour darkens noticeably or the scent turns sharp, it is past its best.

How should I store my fragrance?

Keep the bottle in a cool, dry place away from direct sunlight and humidity — a drawer or its original box is ideal. Avoid bathrooms; heat and steam degrade fragrance over time.

Do you offer samples or testers?

Yes, testers are offered subject to availability. Message us on WhatsApp to check current availability.

What bottle sizes do you offer?

We offer one size: 100ml. It is the best value for money, and a single-size approach means less packaging waste and a lighter environmental footprint — a deliberate choice we stand by.

Services

How do I receive news about new arrivals and offers?

Join our newsletter — the signup is at the bottom of every page. You'll receive new arrivals, private offers, and stories from the House of Amiir.

Can I get a personalized fragrance recommendation?

Yes. Take the Find Your Signature experience, or speak directly with an advisor on WhatsApp for one-to-one guidance.

Do you offer gift wrapping?

Yes. Select the gifting option at checkout and your order will arrive beautifully wrapped.

Do you offer corporate or bulk gifting?

Yes. For corporate and bulk orders, contact our customer support team on WhatsApp and they will connect you with the right department.

Do you have a loyalty or referral program?

Not at the moment — but our newsletter subscribers are the first to hear when new privileges arrive.

How can my brand collaborate with Maison Amiir?

We welcome collaborations. Please fill in the form on our Careers & Brand Collab page and our team will be in touch.

Orders & E-Commerce

How do I create an account?

Click the Account icon at the top of any page and follow the prompts — all you need is your email address. An account lets you track orders and check out faster.

I forgot my password — how do I reset it?

On the sign-in page, choose "Forgot password" and we'll email you a secure reset link.

What payment methods do you accept?

UPI, debit and credit cards (Visa, Mastercard, RuPay, Amex), net banking, and wallets — all processed securely via Razorpay. EMI options are available at checkout. All orders are prepaid; Cash on Delivery is not offered.

Is my payment secure?

Yes. Every transaction is 256-bit SSL encrypted and processed through Razorpay. We never store your card or UPI details.

Where do you deliver, and is shipping free?

We deliver across India, and shipping is complimentary on every order. International delivery is not available at this time.

How long will delivery take?

Orders are dispatched within 1–3 working days. Delivery typically takes 3–6 working days for metro cities and 5–9 working days for other cities and towns.

How do I track my order?

Once your order ships, you'll receive a tracking link via WhatsApp or SMS. You can also view your orders under My Account.

Can I cancel or change my order?

Orders can be cancelled before dispatch — contact us as soon as possible. Once dispatched, an order cannot be cancelled or changed. Pre-dispatch refunds are processed after deducting the payment-gateway charges levied on the original transaction.

What is your return & replacement policy?

For hygiene and safety reasons, fragrances cannot be returned once opened or used. We provide replacements when a wrong product is delivered, the product arrives damaged in transit, or a manufacturing defect is confirmed. Full details are in our Refund & Replacement Policy.

How do refunds work, and how long do they take?

Refunds apply when a replacement isn't possible (for example, the item is out of stock) or for confirmed pre-dispatch cancellations, and are processed within 3–7 working days to your original payment method.

My order arrived damaged or wrong — what should I do?

Contact us within 24 hours of delivery with an uninterrupted unboxing video and clear photos of the product and packaging. Upon verification, we'll dispatch a replacement at no additional charge.

Contact an Advisor

Our advisors are available on WhatsApp at +971 58 645 8135 — or write to us at info@maisonamiir.com and we'll respond within 24 hours. You can also reach us through the Contact Us page.